Shipping Policy

Last Updated: June 25, 2026

Thank you for shopping with XSAZNI. This Shipping Policy outlines our shipping procedures, delivery expectations, and customer responsibilities regarding orders placed through xsazni.com.

1. Order Processing

All orders are processed within 1–2 business days after payment confirmation.

Orders are processed Monday through Friday, excluding weekends and public holidays.

During periods of high demand, promotional events, or holidays, processing times may be extended. If significant delays occur, we will notify you via email.

2. Shipping Rates

Free Standard Shipping

XSAZNI offers FREE standard shipping on all orders shipped within the United States.

No minimum purchase is required unless otherwise stated during promotional periods.

3. Estimated Delivery Times

United States

• Processing Time: 1–2 Business Days

• Transit Time: 2–7 Business Days

• Total Estimated Delivery: 3–9 Business Days

Delivery estimates are not guaranteed and may vary due to carrier delays, weather conditions, holidays, or other factors beyond our control.

4. Shipping Carriers

Orders may be shipped through one or more of the following carriers:

• USPS

• UPS

• FedEx

• DHL eCommerce

• Other authorized delivery partners

Carrier selection is determined by destination, package size, and service availability.

5. Tracking Information

Once your order has shipped, you will receive a shipping confirmation email containing tracking information.

Tracking updates may take up to 48 hours to appear within the carrier's tracking system.

6. Address Accuracy

Customers are responsible for providing accurate shipping information.

If you need to modify your shipping address, please contact us immediately after placing your order.

We cannot guarantee address changes once an order has entered processing or has been shipped.

XSAZNI is not responsible for delays, losses, or additional charges resulting from incorrect shipping information provided by the customer.

7. P.O. Boxes and Military Addresses

We ship to:

• P.O. Box addresses (where supported by the carrier)

• APO/FPO military addresses through USPS

Delivery times to military addresses may vary.

8. Lost, Delayed, or Stolen Packages

Once an order has been transferred to the shipping carrier, delivery timing becomes the responsibility of the carrier.

If your package is delayed, lost, or marked as delivered but cannot be located, please contact us at support@xsazni.com and we will assist in initiating a carrier investigation.

XSAZNI is not responsible for stolen packages that have been confirmed as delivered to the shipping address provided during checkout.

9. Damaged Shipments

If your order arrives damaged:

• Contact us within 7 days of delivery.

• Include photographs of the damaged product and packaging.

• Retain all packaging materials until the claim is resolved.

We will review the claim and, where appropriate, provide a replacement or refund.

10. Out-of-Stock Items

If a product becomes unavailable after an order is placed, we may:

• Contact you regarding revised availability,

• Offer a comparable replacement product, or

• Issue a full refund for the unavailable item.

11. Order Cancellations

Orders may be canceled before shipment.

Once an order has been shipped, cancellation is no longer possible and the order will be subject to our Return Policy.

12. International Shipping

At this time, XSAZNI ships only within the United States.

We do not currently offer international shipping.

13. Shipping Delays

Delivery estimates are provided in good faith but are not guaranteed.

XSAZNI is not liable for shipping delays caused by:

• Weather events

• Natural disasters

• Carrier disruptions

• Customs inspections

• Labor strikes

• Government actions

• Other events beyond our reasonable control

14. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

XSAZNI

Website: https://xsazni.com

Email: support@xsazni.com

Contact Page: https://xsazni.com/pages/contact

Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (EST)